Last Updated: January 1, 2026 | Effective Date: January 1, 2026

Your Privacy Matters: At mpo393, we are committed to protecting your personal information and maintaining transparency about our data practices. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data. By using mpo393 services, you consent to the data practices described in this policy.

1 Introduction

This Privacy Policy applies to all personal information collected by mpo393 through our website located at https://mpo393.cam, mobile applications, and any related services (collectively, the "Service"). mpo393 operates as an online gaming platform serving players throughout Indonesia, offering casino games, sports betting, live dealer tables, and related entertainment services.

We recognize that privacy is a fundamental right and take our responsibility to protect your personal data seriously. This policy is designed to help you understand:

  • What personal information we collect and why we collect it
  • How we use your personal information
  • Who we share your information with and under what circumstances
  • How we protect your information from unauthorized access
  • Your rights regarding your personal data and how to exercise them
  • How to contact us with privacy-related questions or concerns

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of mpo393 services. If you have any questions about this policy or our data practices, please contact our Privacy Team using the contact information provided at the end of this document.

2 Information We Collect

mpo393 collects various types of personal information to provide, improve, and secure our services. The information we collect falls into the following categories:

2.1 Information You Provide Directly

When you register for an account with mpo393, we collect the following personal information:

  • Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification number (KTP number for Indonesian residents)
  • Contact Information: Email address, phone number, residential address including city and postal code
  • Account Credentials: Username, password (stored in encrypted form), and security questions
  • Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay account details), and transaction history
  • Verification Documents: Copies of government-issued ID (KTP or passport), proof of address documents, selfie photographs for identity verification
  • Communication Records: Content of messages sent to customer support, chat transcripts, email correspondence, and feedback submissions

2.2 Information Collected Automatically

When you access and use mpo393 services, we automatically collect certain technical and behavioral information:

  • Device Information: IP address, device type, operating system, browser type and version, device identifiers, screen resolution
  • Usage Data: Pages visited, time spent on pages, games played, bets placed, deposit and withdrawal requests, login timestamps, referral source
  • Location Data: General geographic location derived from IP address to verify you are accessing our services from within Indonesia
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content (see Section 8 for detailed cookie information)

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources including:

  • Payment processors and financial institutions for transaction verification
  • Identity verification services for KYC compliance
  • Marketing partners (only if you have consented to receive promotional communications)
  • Publicly available sources for fraud prevention and regulatory compliance

3 How We Use Your Information

mpo393 uses the personal information we collect for the following purposes:

3.1 Service Provision and Account Management

  • Create and manage your player account
  • Process your deposits and withdrawals
  • Provide access to games, betting markets, and platform features
  • Process your bets and calculate winnings
  • Send account-related notifications and service updates
  • Provide customer support and respond to inquiries

3.2 Legal and Regulatory Compliance

  • Verify your identity and age (21+ requirement)
  • Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • Prevent fraud, money laundering, and other illegal activities
  • Detect and prevent underage gambling
  • Respond to legal requests from law enforcement or regulatory authorities
  • Enforce our Terms & Conditions and other policies

3.3 Service Improvement and Analytics

  • Analyze usage patterns to improve platform functionality
  • Conduct research and development for new features
  • Monitor and analyze platform performance
  • Generate aggregated, anonymized statistics about platform usage
  • Optimize user interface and user experience

3.4 Marketing and Communications (With Your Consent)

  • Send promotional offers, bonuses, and special deals
  • Deliver personalized content and recommendations
  • Inform you about new games, features, and services
  • Send newsletters and marketing communications (you may opt out at any time)

3.5 Security and Fraud Prevention

  • Detect and prevent fraudulent activities, abuse, and security breaches
  • Monitor suspicious account activity
  • Protect against unauthorized access to accounts
  • Identify and block duplicate accounts
  • Implement responsible gaming measures and self-exclusion programs
256-Bit SSL Encryption
All data transmitted between your device and mpo393 servers is encrypted using industry-standard 256-bit SSL technology, the same level of encryption used by major financial institutions.
Secure Data Storage
Your personal information is stored on secure servers with restricted access, firewalls, and intrusion detection systems. Sensitive data is encrypted at rest using advanced encryption protocols.
Access Controls
Access to personal data is restricted to authorized personnel only on a need-to-know basis. All employees sign confidentiality agreements and receive regular privacy and security training.
Password Protection
Passwords are hashed and encrypted using industry-leading algorithms. We never store passwords in plain text, and our staff cannot view your password at any time.
Regular Security Audits
Our security infrastructure undergoes regular third-party audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
Activity Monitoring
We continuously monitor for suspicious activity, unauthorized access attempts, and potential security breaches, with automated alerts and immediate response protocols in place.

4 Information Sharing and Disclosure

mpo393 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in the following limited circumstances:

4.1 Service Providers

We share personal information with trusted third-party service providers who assist us in operating our platform, processing payments, conducting identity verification, and providing customer support. These service providers include:

  • Payment processors (banks and e-wallet providers) for deposit and withdrawal processing
  • Identity verification services for KYC compliance
  • Cloud hosting providers for secure data storage
  • Customer support platforms for managing support tickets and communications
  • Analytics providers for platform usage analysis (using anonymized data where possible)

All service providers are contractually obligated to protect your information, use it only for the specified purposes, and comply with applicable data protection laws.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid requests from public authorities, including to:

  • Comply with legal obligations, court orders, or government requests
  • Cooperate with law enforcement investigations
  • Protect the rights, property, or safety of mpo393, our users, or the public
  • Detect, prevent, or address fraud, security breaches, or technical issues
  • Enforce our Terms & Conditions and other agreements

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. You will be notified of any such change via email or prominent notice on our website, and informed of any choices you may have regarding your personal information.

4.4 With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing, such as when you opt in to receive marketing communications from our partners or participate in joint promotions.

5 Data Retention

mpo393 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 Active Accounts

For active player accounts, we retain your personal information for the duration of your relationship with mpo393 plus any additional period required by applicable laws and regulations.

5.2 Closed Accounts

After you close your account, we retain certain information for legal, regulatory, and business purposes including:

  • Transaction records: Retained for seven (7) years to comply with financial regulations and tax laws
  • Identity verification documents: Retained for seven (7) years as required by anti-money laundering regulations
  • Communication records: Retained for three (3) years for dispute resolution and customer service quality purposes
  • Anonymized analytics data: May be retained indefinitely for statistical and research purposes

5.3 Deletion Requests

If you request deletion of your personal information (see Section 7 for your rights), we will delete or anonymize your data except where we are legally required to retain it. Please note that complete deletion may not be possible if retention is necessary to comply with legal obligations, resolve disputes, or enforce agreements.

6 International Data Transfers

mpo393 primarily operates within Indonesia and stores player data on servers located within Indonesia or in secure data centers in jurisdictions with adequate data protection standards. However, some of our service providers may process data in other countries.

When we transfer personal information outside Indonesia, we ensure that appropriate safeguards are in place to protect your data, including:

  • Contractual agreements requiring service providers to maintain equivalent data protection standards
  • Use of standard contractual clauses approved by data protection authorities
  • Verification that the receiving jurisdiction has adequate data protection laws
  • Implementation of technical and organizational measures to secure data in transit

By using mpo393 services, you consent to the transfer of your information to countries outside Indonesia where our service providers operate, subject to the safeguards described above.

7 Your Privacy Rights

You have certain rights regarding your personal information held by mpo393. These rights include:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. To request access, contact our Privacy Team using the details provided in Section 11. We will provide your information in a commonly used electronic format within thirty (30) days of your request.

7.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal information. You can update most of your information directly through your account settings, or contact customer support for assistance with changes that cannot be made directly.

7.3 Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions where we are legally required to retain data (such as for tax, audit, or anti-money laundering purposes). To request deletion, please contact our Privacy Team.

7.4 Right to Restrict Processing

You may request that we restrict processing of your personal information in certain circumstances, such as while we investigate the accuracy of your data or the lawfulness of our processing activities.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your communication preferences in your account settings.

7.7 Right to Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing conducted prior to withdrawal.

Exercising Your Rights: To exercise any of these rights, please contact our Privacy Team at the email address provided in Section 11. We will respond to your request within thirty (30) days and may request additional information to verify your identity before processing certain requests.

8 Cookies and Tracking Technologies

mpo393 uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember certain information about your preferences and activities.

8.2 Types of Cookies We Use

  • Essential Cookies: Required for the platform to function properly, including session management, security, and authentication. These cannot be disabled.
  • Performance Cookies: Collect anonymized information about how you use our platform to help us improve performance and user experience.
  • Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
  • Marketing Cookies: Track your activity to deliver relevant advertisements and promotional content (only with your consent).

8.3 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Please note that disabling essential cookies may affect platform functionality and prevent you from using certain features.

9 Children's Privacy

mpo393 services are intended exclusively for adults aged 21 years or older. We do not knowingly collect personal information from individuals under 21 years of age. Our age verification processes are designed to prevent minors from accessing our platform.

If we become aware that we have inadvertently collected personal information from someone under 21 years of age, we will take immediate steps to delete that information and close the associated account. If you believe a minor has created an account on mpo393, please contact us immediately at the email address provided in Section 11.

10 Changes to This Privacy Policy

mpo393 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes to this policy, we will:

  • Update the "Last Updated" date at the top of this document
  • Notify you via email to the address associated with your account
  • Display a prominent notice on our website for at least thirty (30) days
  • Request your consent to the updated policy where required by law

Your continued use of mpo393 services after the effective date of any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11 Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact our Privacy Team:

Privacy Team - mpo393
Email: [email protected] (displayed as plain text — not a clickable link)

We are committed to resolving privacy-related concerns promptly and fairly. When you contact us, please provide:

  • Your full name and account username (if applicable)
  • A detailed description of your inquiry or concern
  • Any supporting documentation relevant to your request

We will acknowledge receipt of your inquiry within forty-eight (48) hours and provide a substantive response within thirty (30) days. If we require additional time to address complex requests, we will inform you of the extended timeline and reasons for the delay.

Thank you for trusting mpo393 with your personal information. We are committed to protecting your privacy and maintaining the highest standards of data security. By being transparent about our practices and providing you with meaningful choices about your data, we strive to build lasting relationships based on trust and respect for your privacy rights.

Questions About Your Privacy?

Learn more about how we protect your data or review our other policies for complete information